Sep 30

Kentico 10 Upgrade Quick Tip: Users, Contacts, Subscribers, Oh My!

By now most of you should know that Kentico 10 was released about 10 months ago. What you might not know is that as part of the 10.0 release, under the hood, Kentico re-engineered the major relationships between the CMS’s Users, Contacts, and Subscribers (newsletter recipients). The primary reason for this was to address and increase the scalability of the Kentico EMS platform. As a result of this work, Kentico 10 can now handle a shockingly high level of Contacts in the system (100 million according to best practices).

All of this awesomeness is the reason why I was a little bit shocked when my team and I were troubleshooting a problem with a Kentico EMS site that we had recently upgraded to Kentico 10.0. In the final stages of pushing the upgrade live, our client noticed that there seemed to be something amiss between Users and Contacts when a registered user updated their profile using the My Account functionality that comes with Kentico. The short of it was that when a user updated their email address, everything worked great, except for the fact that we were using Kentico EMS functionality to track anonymous and known website visitors and their web activity, and the user’s related contact record did not contain the correct updated value for the newly entered email address. It just didn’t feel correct.

Keep reading to find out what the cause of the issue was, and how to quickly resolve it.   

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Mar 13

Upgrade to Kentico EMS Checklist

From time to time I get asked: What are the steps to upgrade to Kentico EMS from an existing Kentico CMS site? The technical answer is that upgrading only requires having the correct EMS license added to the installation of Kentico (which you can generate from the client portal). Once the license is in place, the system automatically enables the full feature set of Kentico. The easiest way to check if it worked is to look and see if all of the menu items (Contact management, Email marketing, Marketing automation, etc. etc.) show up for the On-line marketing category in the Kentico menu.

However, if you want to make sure everything is working perfectly, and get the fullest out of your Kentico EMS site there are few more things to consider. For instance, if you have upgraded from previous versions of Kentico like 5.5 R2, 6.0, or 7.0 some of the required features and settings didn’t yet exist and therefore can cause issues. Ensuring that the EMS functionality works correctly really does come in to play if you have had your Kentico CMS site running for a while.

As a result of upgrading many Kentico sites over the years, my team and I at BizStream have found that there are a few things that seem to be recurring issues, and honestly there are some items that we sometimes forgot to check or configure, when upgrading a Kentico 7.0 CMS site to a Kentico 8 or 9 EMS site. To solve this issue I have created a checklist to make this process easier for my team, and I thought it was worth sharing with the Kentico developer community. So today I am presenting my Upgrade Kentico CMS to Kentico EMS Checklist as a free downloadable pdf.

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Nov 11

Kentico Connection 2015 Orlando Wrap Up

I just finished attending and speaking at the Kentico Connection conference in Orlando, FL. The annual conference once again showed that it is the premier event for Kentico developers, partners, and end clients. Just like past editions of the event, the conference was broken up into three tracks.

The Developer track focused on Kentico best practices and product improvements slated in Kentico 9. Next, there was a Marketing track which showcased customer success stories and real world marketing examples illustrated by some truly great Kentico solution partners. The last track was new this year, the Hands-on track. This new track was a welcome addition to the event and it allowed end clients, marketers and developers get their hands dirty with Kentico.

Throughout the conference, I wished I could be in two places at once because of the quality of each session was pretty high. I know I say this year after year, but it is a fact. The connection event truly is one of my favorite events of the year because there is so much to see and so many like-minded people to network with. This year BizStream was also well represented by myself and Bizstream's founder Mark Schmidt. We were happy to be a lanyard sponsor for the event.

Keep reading after the jump to find out more about what happened in sunny Orlando.

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Aug 02

I'm Presenting at the Next Kentico User Group Webinar

The Kentico User Group (KUG) is intended to satisfy the hunger for knowledge among the Kentico developer / user community. The user community really falls into two audiences; Kentico license end users and Kentico Partners. The KUG offers monthly (or more) webinars that are free to attend and learn from. Like any community, the strength is based on active participation. With that goal in mind, the KUG has been reaching out to experienced Kentico develo;pers looking for content ideas and knowledge sharing opportunites. I was fortunate enough to be asked to participate in one of the webinars. On August 19th, 2015 11:00 AM EST / 10:00 AM CST I will be presenting on the Kentico Online Marketing Solution API. Keep reading to find out which topics I will be covering.

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Jul 25

9 Tips to Help You Master Kentico Lead Scoring

Sales and marketing teams love lead scoring because it helps them determine the sales-readiness of a lead. Or in another words, lead scoring allows sales team to assign points to leads in order to rank them in terms of "cold", "warm", or "hot". The more hot leads the better right?

The Kentico online marketing solution allows admins of a site to easily put a lead scoring system in place. It works by allowing a marketer or developer to create a rule that calculates a point value for each visitor's activity or behavior on the site. Defining these rules in Kentico is a pretty straightforward process, but there are a few gotchas. Whether or not you are currently using this functionality on your site, keep reading to find out some tips on how you can master Kentico lead scoring to benefit your organization.

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Apr 18

11 Spring Cleaning Tips for Your Kentico Website - Part 2

This is the second part of the blog post series that wraps up spring cleaning checkup. If you did not read the first post of the series, please be sure to read part 1 of 11 Spring Cleaning Tips for Your Kentico Website.

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Apr 18

11 Spring Cleaning Tips for Your Kentico Website - Part 1

The sun is out, winter coats are disappearing, the BizStream barbecue grill is starting to be used at lunch time, ants are trying to invade our office, and baseball is back. This must mean that spring is in the air. It’s the time of year where getting some seasonal chores completed and setting up for summer is the norm.

As I was reflecting on the nice weather today on my commute home, I thought why not also use this time as reminder for all you Kentico developers and even Kentico marketers out there to do a little preventative maintenance on your CMS. It is easy to let small things like the items on this list slip by the cracks. Now would be a good time to address them especially if your Kentico site has been up and running for some time now. Without further ado, I have 11 tips that will keep your Kentico site in tip-top shape for 2015.

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Feb 26

Kentico Rocks Podcast Episode 12

In this episode of Kentico Rocks, Bryan Soltis and I talk about some changes that have happened in the first few months of 2015. Listen to this episode to find out what has changed in one Kentico MVP's world, a quick explanation of why we missed last month's scheduled recording, and what else is on our minds in February of 2015.

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Feb 14

Ensure Your Kentico EMS Site Is Running At Peak Performance

If you are a long time user of Kentico or a Kentico developer who maintains sites that utilize Kentico EMS, this tip is for you. So stop what you are doing, go grab a cup of coffee (or something stronger) and continue reading to see how you can keep your online marketing solution running in top notch form. I should also mention that you won't need to change a single line of code to do so. Yes that's right, not a single line.

I am going to start with a question though. Have you ever heard the saying that "an ounce of prevention is worth a pound of cure"? If you have, then this post should make a ton of sense. If you have not, then maybe I can teach you something today.

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Jan 03

Kentico 8.2 Quick Tip for Importing Contacts

As you probably know the release of Kentico 8.2 is right around the corner. During my initial testing of this minor point release, a few of the new online marketing features have piqued my interest. The change to Email Campaigns from Newsletters is pretty nice, the online marketing performance improvements are welcome, and the ability to import Contacts from a file rounds out what's new in this area of Kentico. The ability to import contacts from a CSV file is nothing earthshaking, however, I was pretty curious to see how it was implemented in 8.2 so I decided to put it through its paces.

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